Based in Manchester the Kids Allowed childcare centre provides specialist day care services to hundreds of children. Taking childcare to a new level, they pride themselves in offering the very best services by listening to parents. This includes making sure the kids are protected to the highest standard.
Customer Satisfaction
ACC Security Solutions provided the installation at this high profile site. Based in Stockport, Cheshire they are a steadfast and reliable company dedicated to the design, installation, service and maintenance of high quality, physical and electronic security systems. Having been a registered Paxton installer for 15 years they also successfully hold the Paxton Gold installer merit for 7 years. ACC is “ranked at 8th in the UK amongst security installers.”
Initially the Kids Allowed Childcare Centre used fingerprint readers because it provided parents and families with peace of mind. With no codes or fobs the parents are assured that no one besides themselves can collect their children from the centre.
Kids Allowed have rigorously followed these instructions, but having installed a leading biometric competitor they found major problems with the system they initially invested in.
Peace of Mind
This is something that ACC had also experienced before. Therefore having researched a biometric solution to the problems faced at Kids Allowed ACC recommended the ievo ultimate™ reader, but conducted a test run of the system before installation just to make sure that staff and parents were able to use it without complaint. ievo ultimate™ came back with a 100% success rate amongst parents and staff at Kids Allowed.
Three main advantages were established as to why the ievo ultimate™ biometric reader won the staff and parents vote
1. With the original system, parents and staff with creams or oils on their skin where continuously denied access because the reader could not penetrate the substances thus unable to read the print. The ievo ultimate™ reader uses a multi-spectral imaging sensor which solves this exact problem. ievo ultimate™ retains its functionality with levels of dirt, oil, grease, cream or cosmetics on the skin. In addition, ievo ultimate™ is able to read through some types of latex gloves.
2. The Kids Allowed previous biometric system was very hard to use, therefore training staff and parents became a difficult task. ievo ultimate™ has been ergonomically designed meaning it uses visual and auditory sensors which inform the user if they have been granted or restricted access. This saved the staff at Kids Allowed a lot of time as parents were able to grasp how the reader worked almost instantly.
3. Kids Allowed were registering approximately 500 users. Their previous biometric system restricted access to below this number. Alternatively the
ultimate™ reader is able to register 8,000 prints which provides the staff at Kids Allowed a flexible solution of registering without worrying about restricting users access.
Simon Farmer, managing director at ACC Security commented that –
“This was the first time we used the ievo ultimate™ system and as expected we had a couple of technical questions. I was able to access the UK based ievo™ technical support team easily and my questions were answered immediately with minimal amount of fuss. Therefore causing little disruption to business as usual at Kids Allowed. I was also really pleased that the ultimate™ reader fitted in extremely well with the aesthetics. It looks and feels great in the surroundings and everyone at Kids Allowed were really happy with it.“
Project Manager Paula Sharp stated that –
“When Simon from ACC came to us with the ievo ultimate™ reader we were all amazed at how it worked even with moisturising cream on our hands. This was a major advantage to us because we work with so many different materials throughout the day and to finally be able to use them and not worry about our access control system is great! Since having ievo ultimate™ installed we have had no problems with it, everything is working fine, plus we can now relax that access is strictly monitored. We pride ourselves in offering the highest standard to parents, we have been awarded the Ofsted outstanding merit for 2008-2009 and 2011. We want to continue our legacy of providing excellent childcare and ievo™ fits in well with this.“
Paxton to reveal innovative range of products in June We’re counting down the days until this year’s IFSEC International, when our partner and market leader of access control entry systems Paxton has plans to exhibit its innovative new product range. The event takes place as London’s ExCel on 21st-23rd June.
